Expert signposting made simple
Click the play button to learn how Step will change the way you provide signposting and referral advice to your clients.
Provide an expert-level signposting service
Step allows you to connect your clients with the best specialist help options available, through smart technology that pools the knowledge of hundreds of local experts and thousands of research hours. With Step you can focus on what you do best.
Save time and money
Step eliminates trawling through a sea of lists and directories by showing you only the best fitting options for your client. Chosen options can then be shared instantly with your client as a personalized help plan via SMS, email or printed version.
Ensure the right people get referred to you
We make sure the people who you're best placed to help can find you. Step screens all referrals by your eligibility and access requirements to make sure we don’t bounce people between inappropriate services.
Get everything you need in one place
With Step, there’s no need to know the right directory website for the situation, as it’s constantly scanning and interpreting information on the web to bring you recommendations from an unparalleled knowledge of services, projects, community groups and grants across the UK.
Make it easy for your clients
Once you’ve shared results with your clients, they can access their help plan anywhere, and get live public transport directions, contact info and further information to make it as easy as possible for them to take the next step.
Use Step anywhere
Whether you work from office PCs or out and about with mobiles or tablets, all you need is a web browser. There's no need to install or download anything, and you can leave your paper-directories behind.
Frequently asked questions


Listing your organization on Step, and ensuring those who you're best placed to help can find you will always be free. To use the Step search to give signposting advice, there will be a subscription cost depending on how big your oganization is and the nature of the services you provide. We know money is often very limited for small orgnaizations, so just click 'get step' and we'll find a way of making it work.

Can we move our existing directory or resources onto Step?

Can Step be customized to fit our processes?

Can you provide training for our staff?

Who are Step / Triangle Technology?